Broker channel only

Real People. Specialist Support.

Direct access to our Broker Success Team for underwriting, policy and trading enquiries, with dedicated contacts for claims support whenever you need them.

We work exclusively through insurance brokers and are unable to deal directly with policyholders. If you have a query about your policy or need to make a claim, please contact the broker named on your policy documentation, who will be happy to assist.

Broker Success Team

Policy & underwriting enquiries

Please email the relevant address above and we will respond by the end of the next working day.

Claim updates

For updates on an existing claim