Broker channel only
Real People. Specialist Support.
Direct access to our Broker Success Team for underwriting, policy and trading enquiries, with dedicated contacts for claims support whenever you need them.
- Are you a policyholder?
We work exclusively through insurance brokers and are unable to deal directly with policyholders. If you have a query about your policy or need to make a claim, please contact the broker named on your policy documentation, who will be happy to assist.
Broker Success Team
Policy & underwriting enquiries
- Monday–Friday, 9am–5pm

Motor Team

Commercial Team
- Out of hours:
Please email the relevant address above and we will respond by the end of the next working day.
Claim updates