We only accept calls from brokers, if you are a policyholder please contact your broker who sold you your policy shown on your policy documentation and they will deal with your enquiry on your behalf.
For all other broker policy and underwriting queries contact the Broker Success Team at
Office Hours : Monday to Friday 9am to 5pm
Out of Hours : Email [email protected] and we will respond by the end of next working day
If you need an update on a claim please call the relevant number below
For any claims reported on or after 1/1/2024 please call Reserv on 020 3966 4269 or email [email protected]
For any claims reported before 1/1/2024 please call Gallagher Bassett on 01473 771026 or email [email protected]