Contact Us

We only accept calls from brokers, if you are a policyholder please contact your broker who sold you your policy shown on your policy documentation and they will deal with your enquiry on your behalf.

For all policy and underwriting queries please call the Broker Success Team (Office Hours are Monday to Friday 9am to 5pm)

For Commercial Motor policies : call 01992 566925 or email [email protected]
For Commercial Property & Liability policies : call 01992 566976 or email [email protected]

Out of Hours :     Email your enquiry to the address above and we will respond by the end of next working day

If you need an update on a claim please call the relevant number below:

For any claims reported on or after 1/1/2024 please call Reserv on 0345 600 7770 or email [email protected]
For any claims reported before 1/1/2024 please call Gallagher Bassett on 01473 771026 or email [email protected]

© 2025 kinetiQ Underwriting Ltd.
kinetiQ Underwriting Ltd is an Appointed Representative of CoverMy Ltd which is authorised and regulated by the Financial Conduct Authority.